Monday, December 18, 2006

State of business air travel: pre Kingfisher

Jet Airways (9W) ruled the roost. Period. Shahara with its blatantly bad service and lack of punctuality was hardly a competition. State run Indian Airlines (IC) was really the second best. Almost all business travellers would travel on Jet Airways as first preference. The few I knew who preferred Indian Airlines prefeered it for its better food. having travelled on IC as my second preference, I would have to agree. IC scored over 9W in both taste and the variety of food. One aspect that many liked was serving of curd in all meals.

So 9W was effectively the de facto standard to which everything would be benchmarked. An airline that many would refer to as the best domestic airlines in the world! And these were people who had trevelled the world over!!

Airlines Comparison Series

I fly both Jet and Kingfisher quite regularly and also have heard a lot from other frequent travellers. A conversation today at Chennai lounge reminded me that even many frequent travellers (he has a platinum on Jet), do not have a good understanding of the pros and cons of the two airlines. So here is my lame attempt in the genre of serial posts. Here is how it looks right now:

1: State of business air travel: pre Kingfisher
2: Kingfisher: A blast of fresh air
3. Kingfisher: The Rampup
4. Jet: The response
5. Jet vs Kingfisher: Does Jet need to fear Kingfisher?

Sunday, December 17, 2006

Barcamp Pune

Continuing with my Barcamp pilgrimages, I attended the BarCamp Pune this weekend. I came in weary from extensive travel over the past 2 weeks and was rejuvenated with the infectious energy at the camp. We had over 90 people attending three parallel sessions. There were also many enthu volunteers from Symbiosis managing the show and taking/attending sessions at the same time! As usual, many interesting people and businesses.

The high point was meeting Anjali and Santosh from Bookeazy. Both have returned from US to pursue entrepreneural dreams. Very clearly, they didn't have the best presentation. In fact, I came down on them very heavily with several questions. But in the end, I came away deeply impressed with the tenacity and enthusiasm of both of them. The discussion was one of the most engaging that I've had with any founders. Not sure of the answers but very sure that they'll get them right. The best was to see Anjali sit down immediately to look at the responses to the questionnaire they had circulated. certainly the team to watch out for. I'm eagerly looking forward to their Jan release.

Saturday, December 09, 2006

Barcamp Delhi 2

I'm at the second BarCamp Delhi. As usual, gyan sessions are boring. Deep tech/product demos are interesting. Discussions start. I guess it has simply to do with the fact that insights/new thoughts make one think and thats where the connection is made.

Tuesday, December 05, 2006

Importance of mental models in Innovation

My own discussion at Barcamp was centered around Innovation in large IT services firms such as TCS. A bulk of the audience had exposure to IT Services but almost no one believed that there was any innovation in the large IT Services firms.

It was a free flowing discussion where I wanted to hear as much from the audience as to leave them with something worthwhile. We spent a lot of time talking about how mental models inhibit or foster innovation.

We asked ourselves questions like what exactly is IT Services? Are the lines as dictated by conventional wisdom really hard lines on the ground or mere simplifying mental assumptions that need to be questioned from time to time? Does innovation start by challenging conventional wisdom?

I firmly believe that one has to continually probe at the received wisdom of the day to really see what new can be done. At the same time, one has to respect the received wisdom because its established for a good reason. Let's take an example: Google is an example of business service enabled by strong IT. Is there something to be learnt for IT Services companies? At the first blush no, because the ad-driven revenue model is far out from current business. Not core competence as some would say. But does the basic concept of providing service to one party using strong IT and collecting money from a third depending upon the quality of service extendable to IT Services? At TCS, the answer has been yes!

Case in point: MCA21 project of government of India where TCS is directly responible for provision of service to customers and collects money from the government. The money collected depends upon the quality of service just as the ad revenue depends upon click through in Google's model. And this is not the first time this was done. A precusrsor to this with a slightly different model was APonline which provides citizen services on behalf of Govt of AP. APOnline is 80% owned by TCS.

Bottomline: Conventional wisdom challenged but in a more realistic way which is closer to the core business. No hard and fast rules but the best way is to try and learn.

Monday, December 04, 2006

Who comes to Unconferences?

Sandeep Singhal asked an interesting question at the begining of his talk: How many of you want to be entrepreneurs and how many of you are already one? A large number of hands went up on the first and very few on the second. Clearly unconferences attract aspirants. This is evidenced also by naivette that one sees in the questions asked etc.

The good news is that a lot of the aspiring entrepreneurs at least at Barcamp Bangalore were working at an idea or had a ready concept or were looking to launch. Good deal flow for VCs such as Sandeep.

Bangalore Barcamp 2 - Large Turnout

Bangalore Barcamp was over this weekend and we had great fun. Interest levels are best indicated by numbers: 382 registered, just over 200 attended day 1 and almost 100 on day 2. When you end at 6.30 PM on a Sunday with many people still hanging around and some speakers not getting a session, you know it was a great hit.

We all started at 7.30 AM so that we have everything in place by 8.30 when the registration was to begin. The first registrant appeared at 7.40 AM and we were still waiting for keys to unlock the conference goodies. By 8.30 AM we had 25 people in from the registered list and 4 in a the waiting list. All flood gates opened by 9.00 AM. But by 9.30 we were down to a trickle and still away from the 200 mark. Next I checked was at lunch and we had around 200 in.

Still a 50% dropout rate makes me think about the fate of the upcoming barcamps. As someone pointed out, this was bangalore after all!

The team behind the efforts including yours truely:

Monday, November 27, 2006

Mobile Mondays & BarCamps

I've blogged earlier about Mobile Mondays and BarCamps in India. I believe that such unconference mode forums are key to building Indian Innovation ecosystem.

The premise is quite simple. Upto a few months back the biggest obstacle to building an Indian Innovation Ecosystem was lack of serious risk capital in India. Sure VCs have been around for some time but most were busy doing late stage or pre-IPO deals. By some estimates, less than 5% of the PE money that got invested in India was into early stage deals. This is fixed given several funds such as IDG, Helion etc have announced $ 100 M+ funds for early stage investments in India. Helion partner Sanjeev Agrawal was recently in news for 3 deals he's about to close soon! So money is a problem of the past.

Now the problem is the lack of a ecosystem platforms; forums where different people can meet and gain from each other. Ideas seldom make money on their own. Great ideas in fact are good ideas built on top of other good ideas. Similarly, a single person seldom is responsible for a success. More often than not, its a team that wins. All these meeting of ideas and people are possible only if good forums exist. TiE has been doing a good job in this respect for some time. But more is needed to build a momentum and to attract aspiring innovators. IMHO, Barcamps and Mobile Mondays can play that role.

Its nice to be able to back up opinion with action and I've been able to do that for some extent. Today both Mobile Monday Bangalore and Mobile Monday Hyderabad were held with TCS sponsorship. The last MoMo Bangalore and MoMo Mumbai were both sponsored by TCS. Next up is Barcamp Bangalore where close to 300 people have already registered for 200 seats! Again, we are happy to extend support. Next up are Barcamps Delhi and Pune. Both will be supported by TCS.

Hope to meet more interesting people and have rich conversations all through December.

Back

Last Saturday was Gaurav's birthday party where I bumped into many other bloggers including some "A listers". While I haven't bothered to figure what an "A lister" is, there are obvious connotations to the title. The lame introduction of "I too blog but ahem last I blogged was in sept" was well... lame. So I'm back. Let's see how long does this stint last :-)

A post on the party appears here.

Saturday, September 09, 2006

Blogging for social responsibility

Something that did catch my attention in the last session at BlogCamp were two attempts on blogging for social responsibilty.

First was Osama urging people to blog about our villages etc as we travel around. He has a point. There is a lot of inequity in India. On one hand we have farmers committing suicide. And on the other hand we have the super rich in cities. In addition, there are billions of dollars flowing into the country for the poor. The attention of both the super rich and the donations etc is dominated by the mainstream media which covers the rural India only if there are suicides, famines etc and that too at a superficial level. Why can't bloggers attarct a more a continual attentions to the conditions before they become as extreme as suicides?

I travel a lot and fall somewhat in the category Osama talked about. But my travels are limited to the metros. Still, I'm going to talk more about the children that one sees begging on the streets of India. Don't think it'll have any impact but that's a bad excuse for doing nothing.

Second was Scott carney talking about Open source journalism. He has good intentions but the message was not clear. For a niche medium to emerge, ONE blog has to take lead and build readership. then others will converge around. IMHO, asking people to contribute early on invites the sceptics more than the passionate and kills the idea.

Tag: BlogCamp

What's going on!

The post lunch session at Blogcamp is either short on content and heavy on unrelated conversation or I'm just plain sleepy. Most of the stuff just didn't connect. Unrelated, insufficient depth etc. Bad enough for me to feel like taking a flight back ASAP!

For the time being, I'll plead mea culpa and get some coffee.

Tag: BlogCamp

Blogger Beta

The wordpress demo was followed by a blogger beta demo. Seems like most of the gaps between blogger and wordpress are addressed. So now I am trying both blogger beta and wordpress.

Trying the newbie section on BlogCamp was a good idea.

Tag: BlogCamp

wordpress

Blogcamp has sessions for newbies also. The first one is on wordpress and the Tidel conference room is full. So lots of newbies.

Intrigued enough by wordpress to create an account and import this blog to here. Let's see if I continue with Blogger!

Tag: BlogCamp

Hindi Blog!

I have seen quite a few Tamil blogs but just learnt of a hindi Blog: Rajesh. He says there are several tools for hindi bloggers. Way to go. Hope he puts up a post on the Blogcamp wiki on how to do it.

The blog itself looks a little unlike the hindi typeface. But just the idea of hindi blogging is mindblowing!

Tag: BlogCamp

ICICI Bank - Moving with the times

Another personal anecdote from BlogCamp:
Two bloggers were contacted by ICICI bank after they cribbed about the bank's service on their blogs. The anecdotes invited laughter. However, I was left wondering about my own employer. Don't think we are that media savvy. Yet.

Kudos to ICICI bank certainly.

Tag: BlogCamp

blogging for women

From personal anecdotes at Blogcamp:
Neha started blogging because she hated her boss and needed an additional medium to crib! Interesting remark of "blogging is difficult for women as the personal life is online".

Tag: BlogCamp

Live blogging from BlogCamp

I'm at BlogCamp at Tidel Park Chennai. Live posts on way!


Tag: BlogCamp

Monday, August 28, 2006

MoMo Bangalore

It was great fun to attend the MoMo Bangalore. Rishit had an excellent presentation on VAS. He covered the intricacies of the VAS space with respect to GSM, reliance and others. It was great because he covered things in great details and had data to to share. The key take away was that big opportunity lies in reaching the B&W low cost handsets that comprise the rural/semi-urban users. I know its not a great insight but the detailed discussion made it an inescapable fact.

The greater fun was the interaction. This is how a unconference should be. We had a conversation!

The mixing post the talk was good too. It was a lot better than Delhi as there were entrepreneurs everywhere. And there was huge qualitative difference. The entrepreneurs here had feet on ground and knew the stuff they were talking about rather than just unending optimism. Gives me a lot of confidence about India spawning start-ups and about us building a silicon valley like ecosystem here.

Tuesday, August 08, 2006

MMS (Mobile Monday Saturday!)

The first MoMo Delhi was held last Saturday. It was an interesting mix of people and companies.
There were two mobile based social networking start-ups: Linksurf and Yaari.com. Neither were exciting and the homework seemed incomplete. Yaari.com is perhaps the better one. If one sets aside the mobile aspect which probably won't work, they may well create an Indian community on the web and set themselves up for sale to say MySpace who would want to catch up with Orkut. But its a very iffy proposition given the biz models in social networking are still scaling up and that its very difficult to transfer a community and to integrate two different look n feels. It'll be interesting to see how the look n feel of yaari.com shapes up.

Another company was webaroo which allows for for offline browsing and search on a mobile device. I agree with the need for offline browsing but its easily met otherwise. For example, if I want to browse stuff offline I just open it in new tabs in Firefox and read them later, typically in a flight. I've never had heavier needs but I do remember leeching software from my student days that could download an entire site. Webaroo is better with its compression and web-packs for organisation of content. But will someone pay for it? Probably not and I guess Webaroo knows it and hence the software is for free. They intend to earn revenue through ads. That would kick in only when they have volumes which seems to be far off. But they seem to be ready for the long haul.

The gyan sessions were boring. Its the same things recycled again and again! I haven't kept close tabs over the mobile world and if I found the content recycled I wonder what the others thought.

The last was a panel discussion. I almost skipped it. Panels are usually insipid for me. However, I couldn't leave for some other reasons. In the end, it was great that I didn't. Manoj from Airtel was just awesome. He came out strongly in defence of operators with statistics and ground level realities that only an Ops guy can. One of the panelists Alok Mittal has captured this well, so I'll not repeat.

At the end of the day, I was:
1. Excited by the enthusiasm of the people in start-ups/looking to start one
2. Disappointed by lack of maturity among entrepreneurs. There is a need for education on the kind of plans that can get funded. Instead, there was frustration about some plans not getting funded without any realisation that the plan may be bad.
3. Disappointed by the plans/businesses that I heard. Except for one (and he didn't present), all were tweaks trying to ride the wave of web/mobile 2.0. But I guess its a good enough hit rate.
4. Happy with connections revived and new ones made.

Looking forward to more of these. Would attend the MoMo Bangalore at the end of this month.

Sunday, May 28, 2006

Mumbai landmark

I have a confession to make and also want to expose the evil called landmark. I am a bibliophile. And the newly opened Landmark is to me what a pub is to a recalcitrant tippler.

For those who do not know, landmark is a book shop that started out of Chennai and is now spreading across metros. The most recent one opened at Infiniti Mall at Andheri Lokhandwala. It is small by landmark standards but already beats any other large Mumbai book store in its collection. And these people say that the collection is just starting out!

Let me paint a picture of Mumbai Book shops. There is the venerable Strand in the fort. Great books become available here ahead of any other store and that too at great prices. Its the smallest book shop amongst all the shops I keep visiting but it inspires awe with its collection and its dedication to book lovers. The only comparison I can draw is with Midlands in Delhi. But then, which other man has won a Padma Vibhushan for selling books than Mr Shanbhag! They have the best Indian collection that I have seen on fine arts and on chess. But they really are famous for creating trends. A freakonomics/world is flat etc are released at Strand simultaneously with the rest of the world while the other shops wait for market reaction and then follow. Strand knows what its readers want and goes out and gets it ahead of others.

Crossword is the large chain that everyone knows of. There are many branches and affiliates but only two are any good: kemps corner where the original Mahalaxmi one moved and the Powai one. Some are actually examples of how not to run a book store: Juhu one. This is the place where most ppl go first and caters to the mainstream. But there has been a stagnation in the Sriram recommends category and the emphasis is on the predictable few authors/books. Crossword has nice decor and allows browsing but where are the books!! The only one I'd recommend to a serious reader is the Powai one.

Granth is a new comer and they made a good start with their Juhu shop. Nice collection in a small space. Really challenged its Juhu rival: crossword. Nice ambience and very helpful people. Didn't have a loyalty program but quickly corrected it. The goregaon one is avoidable. The juhu one would have done very well over time but for the arrival of Landmark.

In this setting came landmark. Anyone who has been to the Chennai one would attest to it being amazing. I've been to the usual suspects in Delhi, Mumbai, bangalore and Chennai and have had the help of bibliophiles in each city. So, trust me when I say that the best book shop in India is Chennai landmark. Where a cross word has a shelf on a topic, the Chennai landmark has a few racks and no cheap tricks of multiple copies of the same book. The variety brings me the the only word that describes it: Amazing.

The Mumbai landmark follows the same principal. Huge collection.
Strand has now no chance is the science section. Its a section it used to lead with good competition from the Juhu Granth. Landmark even has a section on Maths though its not very well stocked right now.
Literature: I once looked by Jorge Loius Borges in Mumbai. Found 2 books in Powai crossword. Others had not heard of it. landmark has many of them and two complete anthologies of fiction and non-fiction. It will be ages before anyone catches up here.
History: Crossword has nothing here. Granth led but now landmark blows them away with the sheer collection
Business & management: Huge surprise. landmark is worse than all except perhaps the Juhu crossword! Need to bring it to the level of chennai one.
Indian languages: Crossword kemps corner has a section but no one else. Its a pity that indian literature is not offered in India! Landmark had made a start with Hindi, Gujrati and marathi volumes. But the selection is not as extensive as its own other sections and lags behind the Delhi stores in the Hindi collection.

The landmark however has a huge disadvantage: no place to sit and browse. One can tolerate the narrow aisles where you have to brush against others as you pass but no place to sit and browse is a big pain. there is a small divan but its too little for the amount of traffic and frankly I like some personal space when reading.

But on the whole, landmark is the name of a increasing hole in my pocket.

Re-org:New Blogs

I haven't really blogged but I would start now and start big! There is a new blog on my culinary adventures . I expect this to be my most frequently updated blog. There will soon be another blog on my musings on the technology world. Vanity... will continue to be my center point for random musings.